Returns & Exchanges
At NESO, we want you to love your fit; if you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange. All returned garments must be in their original condition, unworn and unwashed, with all tags still attached.
Start Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the printed return slip provided by our portal.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing